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SENAYSOFTHoldings · R&D

Direct Channels · Support · Research Partnerships

Every conversation startswith a direct connection.

We do not hide behind automated ticket walls. Whether you are a learner practicing your first Ge'ez (ፊደላት) syllables, a community school director, or an AI researcher, reach the dedicated SenaySoft team directly below.

Channel 01
Within 1–2 business days

General & Institutional Inquiries

Schools, Diaspora Community Centers & Enterprise Licensing

Direct Inboxinfo@senaysoft.com

Partner with SenaySoft Holdings to bring Learn Tigrinya Complete, LinguaHabesha (English ብትግርኛ), and Tigrinya Basics to heritage language schools, university departments, community organizations, or media inquiries.

What to include:

  • Bulk & classroom licensing for weekend heritage schools and cultural centers
  • Custom scenario authoring via our Admin Studio CMS for regional or professional programs
  • Press, media kits, and corporate partnership inquiries
Email info@senaysoft.com
Channel 02
Within 24 hours

Learner & App Support

iOS App Store, Google Play & LinguaHabesha Web Helpdesk

Direct Inboxsupport@senaysoft.com

Need assistance with your Learn Tigrinya Pro or Learn English Pro subscription, cross-device progress synchronization, offline audio downloads, or microphone permissions for AI speech grading?

What to include:

  • Subscription restoration & RevenueCat entitlement sync across iOS, Android, and Web
  • Troubleshooting microphone Voice Activity Detection (VAD) and offline audio caches
  • Reporting a phrase translation note, concord question, or audio clip issue
Email support@senaysoft.com
Channel 03
Within 2–3 business days

AI & Linguistics R&D

Semitic Speech Datasets, Ge'ez NLP & Academic Collaboration

Direct Inboxresearch@senaysoft.com

Connect with our computational linguistics and speech engineering team regarding our dual-write Vertex AI JSONL curation pipeline, ejective/pharyngeal acoustic modeling, and upcoming SenaySoft Labs initiatives.

What to include:

  • Academic & research collaboration on low-resource Ethiopic / Semitic speech evaluation
  • Early-access partnership inquiries for Learn Amharic (አማርኛ) and Tigrinya Audio Bible
  • Technical discussions on Ge'ez Unicode tokenization and contrastive L1 ↔ L2 phonology
Email research@senaysoft.com

Faster Support Resolution

Contacting us about a specific app?

When emailing support@senaysoft.com, mentioning your platform and app name helps our engineering team resolve account or audio questions on the first reply.

Learn Tigrinya

Learn Tigrinya Complete (iOS) & Learn Tigrinya ምሉእ ትግርኛ (Android)

LinguaHabesha

linguahabesha.com Web App & Mobile English ብትግርኛ (iOS & Android)

Tigrinya Basics

100% Free & Offline Ge'ez Fidelat (ፊደላት) & Numbers App

Experience our language engines firsthand

Try an interactive lesson inside our product suite or read the 5 pedagogical essays in our Methodology Journal.

Explore Live AppsRead Methodology Blog